Company, Inc.
456 Alphabet Drive
Tanjung Barat, South Jakarta 12345
13 October 2017
Mr. John Doe
Customer
Service Representative
Widgets
Galore, Inc.
987 Widget
Street
Miami,
Florida 33111
Dear Mr.
Doe:
I am writing
you concerning a recent purchase of widgets. Approximately two weeks ago, on
October 1, I ordered a total of 50 widgets for Company, Inc. via the Widgets
Galore client webpage. I received an email notification two days later
confirming the receipt of payment and the shipment of the widgets. According to
your website, shipments should reach their destination within 3-5 business days
of being sent, but I have yet to receive the widgets. Do you have any
information on what may have happened to delay the shipment or where the shipment
is currently?
I have
worked with Widgets Galore, Inc. in the past and have the greatest confidence
in your products and customer service. We need the shipment of widgets soon,
however, and I hoped you might be able to provide me with an idea of when I can
expect them. Thank you in advance for any help you might be able to offer.
Sincerely,
M. Albasili Ilhamy
Vice President of Company, Inc.
021-123-456
albasili@gmail.com
